Contact Us

For more information on the support program for low-income households and to apply for the program, visit:

For other inquiries, use the following form to send us your comments, suggestions and questions.

As outlined in our Accessible Customer Service Policy, we are committed to providing accessible customer service. On request, we can arrange for accessible formats and communications supports.

Notice of Collection: The personal information that you have provided will be used to respond to your inquiry. Some of the information will be anonymized and used to measure performance and improve our services. You will not be placed on any mailing lists, nor will your information be released to any third party, except as may be authorized by law. The authority for obtaining this information from you complies with section 38(2) of the Freedom of Information and Protection of Privacy Act. If you have any questions regarding privacy and your personal information, please contact the Information, Privacy and Archives Division at

Phone or Mail


  • General Inquiry: 1-888-668-4636
  • TTY: 1-800-387-5559


Ministry of Energy
900 Bay Street, 4th Floor
Hearst Block
Toronto ON M7A 2E1