Emergency Information

Emergency management program for the energy sector

The Ministry of Energy has an Emergency Response Plan for the electricity, oil and natural gas sectors. The plan sets out the procedures and arrangements for the ministry’s response to an energy supply emergency.

The ministry’s primary role in an emergency situation is to act as the key interface between energy operators and the provincial government. This involves working closely with Office of the Fire Marshal and Emergency Management, provincial ministries, other jurisdictions, energy agencies and private sector stakeholders.


The Independent Electricity System Operator (IESO) has an Ontario Electricity Emergency Plan and an Ontario Power System Restoration Plan, which provide framework to respond to contingencies in Ontario’s integrated power system and recovery from a blackout. Read more about the IESO’s emergency plans.

Power Outages

In the event of a power outage, local utility companies provide their customers with up-to-date information about their efforts to restore power. For more information about power outages in your area, please contact your local utility.

Natural gas

The two main natural gas distribution companies operating in Ontario, Enbridge Gas Distribution and Union Gas have emergency response plans.

Petroleum fuel

The Ministry of Energy and Emergency Management Ontario has developed a Provincial Emergency Fuel Distribution Protocol in the event of a declared Provincial emergency with a fuel shortage. In addition, each of the major oil companies operating in Ontario (Imperial Oil, Shell, Suncor and Ultramar) has emergency response plans for its operations. The Canadian Fuel Association (canadianfuels.ca) represents these companies.

General emergency preparedness

Citizens are encouraged to make an emergency plan and have an emergency kit. More information on emergency preparedness is available on the following websites: