Project Summary Information

Project Title

Consumer Engagement for the Smart Grid (CESG)

Amount Funded

$2,872, 775

Project Collaborator(s)


LDC Collaborator(s)

PowerStream, Cambridge & North Dumfries Hydro, Peterborough Utilities, Hydro One, Hydro Ottawa and Waterloo North Hydro


Ottawa, Kanata, Nepean, Manotick, Sittsville, Orleans, Gloucester Cambridge, Thornhill, Aurora, Bolton, Peterborough, Vaughn, Klienburg, Ayr, Wellesley, Penetanguishene, Markham, Waterloo, Richmond Hill, Barrie, Owen Sound, Alliston, Collingwood, Woodbridge, Unionville, Wiarton, St Jacobs, Tottenham

Project Objective

Consumer Engagement for the Smart Grid (CESG) is a program to enhance consumer engagement in home energy management by leveraging the Smart Grid. The project, started in June of 2012, is comprised of three phases:
The initial “Push” phase installed an advanced interactive energy management solution which includes Energate’s Foundation smart thermostat and home energy gateway, consumer portal and mobile apps im participating homes. Load switches to control other electric loads have also been deployed.

The “Engage” phase measures consumer value and engagement of solutions by surveying the CESG participants. To date participants have completed a demographic survey, first impressions survey and have provided feedback on their experience with the consumer portals and mobile apps.

The final “Pull” phase is focused on the delivery of enhanced solutions and value measurement. Surveys are planned to test acceptance of advanced home energy management functionality, the value of bringing additional loads under control and assess product marketability.


Company Background

Energate is a leader in Consumer Demand Response Solutions for utilities and their residential customers. We provide home energy management solutions that include software, portals, mobile applications and wireless devices such as smart thermostats, and consumer energy displays. Energate’s standards-based open Consumer Connected Demand Response (CCDR) platform allows utilities to immediately address residential demand and empowers consumers to more effectively manage energy use. Energate solutions leverage the Smart Grid to mitigate supply and demand challenges and utilize dynamic rate structures.

Consumer Engagement for the Smart Grid (CESG) program overview


Benefit(s) to Ontario Residents and Businesses

Energate’s Consumer Connected Demand Response (CCDR) supports load control programs (e.g., peaksaver PLUS) and price driven events associated with dynamic pricing programs. CCDR supports multiple two-way communications paths to load control devices, such as smart thermostats to control central air conditioners, load switches to manage electric water heaters and pool pumps and plug loads such as room air conditioners. Web-based consumer portals and mobile apps provide remote control of electrical loads in the home.

Consumers will be better informed and in a position to remotely manage and control the major electrical loads in their home thereby reducing their electricity consumption and costs. The solution provides Ontario utilities with near-real time information on event participation and stimulates interest in conservation and peak load reduction programs.

Project Collaborators

PowerStream, Cambridge and North Dumfries Hydro, Peterborough Utilities, Hydro One, Hydro Ottawa and Waterloo North Hydro identified potential CESG participants and enrolled them in the peaksaver PLUS program.

Project Status

  • 733 CESG participants have had a Foundation smart thermostat and ZIP Connect ZigBee to IP gateway installed in their home and provided with access to the basic consumer portal and mobile app.
  • Surveys conducted to date have received excellent response rates from the CESG participants.

Items to be completed

  • Conduct analysis of the consumption data for each of the CESG participants
  • Develop and publish project completion report


The products and software developed in conjunction with the CESG project have been deployed by 11 different LDCs across Ontario. As well, Energate’s Foundation is the first home energy management device to be qualified by Sensus for communication on the Sensus FlexNet™ network which is deployed with more than 30 Ontario LDC’s.

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